- BUILDING NO. 14/580/F, AZHIKODE PO, KANNUR, KERALA
- +91 6360924859
Services
Cashless & Reimbursement Claim Processing
We offer end-to-end claim management for both cashless and reimbursement health insurance processes. From empanelment to final settlement, we streamline the entire journey—reducing delays, improving approval rates, and enhancing satisfaction for patients and providers alike.
Our Core Services
- Scheme Empanelment & MoU Formalities
- Pre-Authorization Submission & Follow-up
- Admission & Discharge Coordination
- Claim Documentation & Processing
- Post-Discharge Support & Resubmissions
Call Center Management
Our Call Center services act as the first point of contact between hospitals and patients—offering 24/7 support, appointment handling, and post-visit care. We ensure every interaction is professional, empathetic, and aligned with your brand values.
Our Core Services
- 24/7 Multilingual Patient Support
- Appointment Booking & Scheduling
- Pre-Visit & Post-Visit Assistance
- Insurance, Billing & Info Guidance
- Feedback & Complaint Resolution
Bill Auditing & Recovery Services
We provide end-to-end Bill Auditing and Recovery services to ensure financial accuracy, eliminate billing discrepancies, and help recover lost revenue. Our expert team conducts thorough reviews of utility bills, medicine charges, vendor invoices, and service-related fees—so you only pay what’s right.
Our Core Services
- Detailed Invoice Audits
- Error Identification
- Overpayment Recovery
- Dispute Management
- Preventive Solutions
Seamless Front Desk Management
We provide professional front desk management services to ensure a smooth, welcoming, and efficient experience for every patient. From registration to coordination, our trained staff handle all interactions with precision and care—reducing wait times and improving satisfaction.
Our Core Services
- Patient Registration & Onboarding
- Appointment Scheduling
- Queue & Flow Management
- Information Desk Support
- Courteous & Trained Staff
MRD (Medical Records Department) Operations
Our MRD operations ensure secure, organized, and accurate management of all patient records. We help hospitals maintain compliance, enable fast access to data, and support better patient outcomes with proper documentation protocols.
Our Core Services
- Record Collection & Classification
- Digital Scanning & EMR Integration
- Confidentiality & Legal Compliance
- Discharge Summary Audits
- Archiving & Retrieval Support
NABH Accreditation Support
We offer complete NABH Accreditation Support to help hospitals achieve and maintain the highest standards in patient care and hospital operations. Our expert team guides you through every step—from gap analysis to mock audits—ensuring a smooth and successful accreditation journey.
Our Core Services
- Gap Analysis & Compliance Planning
- Policy & SOP Documentation
- Staff Training & Awareness
- Process Implementation & Monitoring
- Mock Audits & Accreditation Readiness
